You may have to take extra steps to install and run LightLogger Keylogger if an antivirus or security suite also runs on your computer. Here is an example of extra steps required when the ZoneAlarm Security Suite runs on your computer.
- When LightLogger is installing on your computer, you may see this ZoneAlarm Security Alert:
To continue with installation, click Allow.
- After you register LightLogger, you may see this ZoneAlarm Security Alert:
To complete your registration, click Allow.
- When you click Show Keystrokes in the Log Viewer tab, you may see this ZoneAlarm Security Alert:
To allow LightLogger to open your web browser and show keystrokes, click Allow.
In general, with any antivirus or security suite running on your computer it is safe to allow LightLogger to perform its functions. Contact HeavenWard Support if you have a problem installing or running LightLogger that is not addressed in these FAQs. For instructions on contacting HeavenWard Support, see What if I can't find the information I need in these FAQs?Keylogger Home