Many antivirus/security suites will prevent you from downloading, installing, or running LightLogger Keylogger on your computer. Security suites take that action to make sure you approve the installation of the software. In such cases, you must adjust your antivirus software to allow you install and run LightLogger.
LightLogger Keylogger is safe. It is different from keyloggers from unknown sources that secretly install themselves on your computer. The program and its components carry a digital code signing certificate issued by COMODO (www.comodo.com) that ensures the integrity and authenticity of the software you download. The digital certificate—combined with LightLogger's nearly six-year history of successful sales—make HeavenWard's Valery Kuzniatsou a trusted developer. Visit us at www.hwsuite.com or check out Norton's Safe Web Report for HeavenWard at safeweb.norton.com.
You can run LightLogger successfully along side any popular antivirus program by adjusting your antivirus settings. The general approach is described next. The exact procedure you use will depend on the antivirus software you have. You can usually find specific instructions for your software in the software's help file, troubleshooting guide, or product website.
To download, install, or run LightLogger Keylogger when your antivirus software is blocking any of those actions, take these steps:
Downloading In most cases, if your antivirus blocks downloading of LightLogger Keylogger, you must temporarily disable internet protection and then download the installation file. In some cases, your antivirus software may allow you to create an exception for the download URL. If you disabled internet protection during downloading, be sure to restore it after the download.
Installing If your antivirus stops or blocks LightLogger Keylogger's installation file from running, you usually need to disable your antivirus before running the file. In some cases, your antivirus software will allow you to create an exception that allows the file to run. If you disabled protection during installation, be sure to enable it after installation.
Running In most cases, if you are running an antivirus program, you must go to your antivirus settings and create an exception to allow LightLogger Keylogger to run on your computer. If you are running any version of Windows, you should select or enter C:\Program Files\HeavenWard\LightLogger as the program folder the exception is for. The first time LightLogger runs, your antivirus may detect LightLogger Keylogger and simply ask you if you want to allow it to run. In either case, you should set your antivirus to allow programs in the folder to run and to remember (always apply) the setting.