1. How do I check for available software updates?
To check for updates to eMonit software, click Get Help
in the Admin Panel main menu. Then click About
. The About eMonit Employee Monitor
window opens. Click Check for Update
. The message Your current version is up to date
indicates no update is available. If the message A new version is available
is displayed, a link for downloading the update will be shown in the Server
section following Download Link:
. A description of the update is also provided. An internet connection is required. For instructions on installing updates, see FAQ 2, "How do I update eMonit software?," below in this section.
2. How do I update eMonit software?
If you check for eMonit software updates (see FAQ 1, "How do I check for available software updates?," above in this section) and find that an update is available, then you can install the update by following the steps in Chapter 9 of the eMonit Installation Guide
, "Installing eMonit Software Updates."
3. How can I access eMonit FAQs?
You can find the internet link to eMonit FAQs by clicking Get Help
in the Admin Panel main menu. Then click Read eMonit FAQs
. The Read eMonit FAQs
window opens. Click the FAQs
link to open the FAQs in your default browser. An internet connection is required.
4. How do I contact eMonit Support?
To send a support request to HeavenWard from within the Admin Panel, click Get Help
in the main menu. Then click Email Support
. The Email eMonit Support
window opens. Complete the fields in the window, entering your question in the Text
field. Then click Send
. An internet connection is required. A reply to your request will be sent to the email address you provided. You can also email Support at firstname.lastname@example.org
5. How can I send feature requests or other comments about eMonit to HeavenWardSuite?
To send feature requests, comments, or testimonials about eMonit to HeavenWard from within the Admin Panel, click Get Help
in the main menu. Then click Request a Feature
to open the Request a New eMonit Feature
window. To send other comments, click Write a Testimonial
to open the Write a Testimonial
window. Complete all fields, entering your message in the Text
field. Then click Send
. An internet connection is required.